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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

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Your search returned 2570 results

East Lindsey District Council: delivering affordable housing through the Housing Capital Programme

Between 2004 and April 2015, the Council committed to invest £7,625,000 of capital income to deliver new affordable housing

View allHousing and planning articles

View allProviding affordable housing articles

05 Dec 2016

Understanding customer needs to support older, vulnerable adults

Chorley Council used its Circle of Customer Need methodology to better understand the needs of older people experiencing fuel poverty.

View all Demand management articles

05 Dec 2016

Environment and Housing - Housing - Case studies - Increasing access to the private rented sector through Homefinder

Homefinder.uk.com is a new website which aims to improve the standard of privately rented properties in Leicestershire.

05 Dec 2016

Promoting independence in older people

The London Borough of Hackney has delivered a major transformation programme to promote independence.

View all Demand management articles

05 Dec 2016

Wealden District Council

Working with developers for the past two and a half years to unblock stalled developments.

View allHousing and planning articles

View allHousing in non-metropolitan and rural councils articles

View allThe planning process and section 106 agreements articles

05 Dec 2016

Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes longer.

View all Demand management articles

05 Dec 2016

Live web chat service

Leeds City Council improved its customer online experience allowing more users to self serve and cutting call centre costs.

View all Demand management articles

05 Dec 2016

Family Space website

London Borough of Croydon's Family Space website provides a one-stop resource for information about children's services

View all Demand management articles

05 Dec 2016

London Borough of Hillingdon: Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

View all Demand management articles

05 Dec 2016

Identifying early intervention priorities

Haringey introduced a theory of change planning tool to support development of its early years strategy, working with stakeholders to identify change priorities.

View all Demand management articles

05 Dec 2016

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Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Further local government innovation

Further examples of local government innovation can be found via the Welsh Local Government Association, the Scottish Local Government Innovation Exchange and through COSLA’s (Convention of Scottish Local Authorities’) Excellence Awards website, COSLA’s main database of innovative projects.