Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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A more commercially aware council

Rugby Borough Council recognised that it needed to improve the commercial awareness and acumen of its key staff. The council was already delivering some services commercially but there needed to be a step change in the breadth and depth of our offer. By working with a commercial expert we wanted to help our managers and team leaders to understand how to think more commercially. This case study forms part of our productivity experts programme.

View all Efficiency and income generation articles

A mutual delivery model of library services at Devon County Council

Devon County Council has set up an independent staff- and community-owned social enterprise to run the county’s library service.

A Necklace of Stars in Derbyshire

A Necklace of Stars celebrates childhood and the night sky in words, song and stitches.

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A new delivery model for Peterborough City Council's library service

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

View all Efficiency and income generation articles

A personalised approach to quality assuring care and support - Surrey County Council

Surrey County Council has a quality assurance team of 4.5 quality assurance managers who undertake monitoring visits to care homes, home care providers and supported living schemes.

A regional approach to assessing the risk of market failure

The East Midlands Association of Directors of Adult Social Services (ADASS) Network group commissioned a project on how to assess the risk of market failure at a regional and sub-regional level. This project was based on the premise that early communication between authorities can enable interventions to prevent market failure, or help manage the impact of any failure. The project was supported by the LGA through the Care and Health Improvement Programme (CHIP).

View allAdult social care articles

A responsive employment and skills partnership - Tees Valley Combined Authority

“We have used our powers to relax skills and employment funding rules and funding profiles for both businesses and providers – focused on areas of immediate need."

View allEmployment and skills articles

A single view of a child’s record

A single view of a child’s record​​​​​​​As part of its strategic plan, Wigan Council aimed to develop a system which would deliver a single view of a child’s record which is shared across multiple agencies.

View all Efficiency and income generation articles

A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

View allDigital connectivity articles

A strategic assessment of the accommodation with support needs for people with a learning disability, autism and mental health conditions 2020-2030

It is critical that people have the right accommodation to meet their needs to ensure sustainable housing solutions.