Case studies

82-year-old Oxfordshire-based Jennifer Baird was diagnosed with dementia after a stroke. She became confused and struggled with practical tasks. A sharer, Judith O’Boyle, was found through Share & Care Homeshare, and she lived with Jennifer for 12 months.

Following the development of the wellbeing offer for NHS staff affected by COVID-19 in April 2020, the NHSE & I regional team in the south east of England felt that there needed to be a similar resource for social care staff.

To improve the relationship between the council and external adult social care providers, Havering Council recognised a need to develop a two-way communications model between all providers and the council. The model would support a more equal relationship, focusing on the best possible outcomes for vulnerable residents. This forms part of our adult social care markets and commissioning resource.

Funding was provided for a series of engagement events to raise awareness of cobot (collaborative robot) technology and the potential benefits it can offer the UK care sector.

In the last year, there has been a major transformation in how partners Ipswich and East Suffolk work together to tackle delayed transfers of care (DTOCs). For example, on 1 February 2018, 10 DTOCs were reported; in the same period in 2017 it was 49. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Bradford District and Craven has a population of around 590,000 people. It is divided into two health and care partnership areas with distinct geographies and demographics. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

Liverpool City Council linked its homecare providers with technology providers. The impact has been much more significant than it originally envisaged, leading to the uptake of technological care solutions across the city, bringing in £1 million euros of additional funding to social care and leading to better outcomes for people using services. This case study forms part of our adult social care markets and commissioning resource.

Staffordshire County Council has been using digital technology to help older people stay independent.

The Trust decided to implement an electronic system to find a better way of managing complex discharges in 2013. This was developed in APEX, a low-code development platform that enables an organisation to build scalable and secure apps. This example of a local initiative forms part of our managing transfers of care resource.