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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Where next for homelessness? - Swindon Council

"To date, the council has already found safe accommodation for 14 of the rough sleepers that have been staying at the Great Western Hotel"

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Where next for homelessness? - Southend-on-Sea Borough Council

On 23 March the Government issued a directive to all councils to temporarily house all rough sleepers during the pandemic to keep them safe. Southend-on-Sea Borough Council placed 89 rough sleepers in hotel and B&B accommodation in just two days and housed a total of 138 across the entire period of lockdown.

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Westminster: Psychological in-reach support into hostels

Rough sleepers are offered one-to-one psychological help in the London borough under an initiative that has also seen frontline professionals given training in supporting their clients.

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Using arts venues to provide training for the homeless in Oxford

Oxford’s Old Fire Station is the base for an innovative social enterprise providing training for homeless people within a popular public arts venue.

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Tower Hamlets: Outreach psychotherapy for rough sleepers

The council has taken on a psychotherapist to go out on to the streets and work alongside the borough’s outreach team, helping to turn around the lives of rough sleepers.

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Sefton: Outreach drug and alcohol support for rough sleepers

A nurse prescriber from the drug and alcohol service has started doing outreach work with the homeless support team. The work has focused on one particular town centre in the district after concerns were raised about a core group of rough sleepers who were not engaged with treatment.

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Rough Sleeping and the Winter that Was

Birmingham City Council’s preventative and collaborative approach meant that when the government launched the ‘Everyone In’ initiative in March last year we were in a better place than most to respond to the pandemic.

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Preston: The benefits of a ‘housing first’ approach to reduce rough sleeping

A voluntary sector group which provides services for rough sleepers in Preston has set up a “Housing First” approach, giving clients a guarantee of accommodation which then allows them to address health and social issues they have.

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North East Lincolnshire: Providing rough sleepers with GP care and more

A dedicated GP surgery for vulnerable groups, including homeless people, has been set up in Grimsby. The practice provides everything from general health care to food parcels and advice on housing and benefits.

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Newham Council: Improving residential access and support to homelessness services - the Discovery and Alpha phases

A first step in delivering improved services to 330,000+ residents.

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