Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Essex County Council: Keeping security personnel safe during the COVID-19 pandemic

Essex Resilience Forum identified issues of concern to communities and developed effective communications between communities and the public services leading the pandemic response.

Blackburn with Darwen Borough Council: communicating local restrictions

Following the easing of the national lockdown, Blackburn with Darwen became an area of intervention before other parts of north England. With the situation changing weekly, communications is challenging.

Tackling gum litter in known hotspots, Islington Council

In January 2017 and from September 2019, Islington Council have partnered with social enterprise Behaviour Change to pilot innovative new signage, funded by Mars Wrigley, to help tackle the issue of littered gum in known hotspots such as shopping centres, train stations and transport hubs. The signs are simple and scalable and have been proven to be twice as effective as clean-up alone.

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Supporting Residents in temporary accommodation

East Sussex County Council worked over three months, across the council and partners, prototyping a new multidisciplinary outreach operations team. They provided intensive support to residents in temporary accommodation to enable them to live more independently.

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Hertfordshire County Council's whole systems approach to obesity

Hertfordshire’s whole systems approach to child obesity includes a successful weight management service, an active school travel plan that discourages car drop-offs, and 10 “healthy hubs”.

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Local contact tracing: Calderdale

Faced with high rates of infection in the summer, Calderdale developed a local contact tracing service in partnership with and as part of NHS Test and Trace, which went live in the middle of August.

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Local contact tracing: Hertfordshire

Hertfordshire is home to nearly 1.2 million people. It has had relatively low rates of infection, but like many areas saw cases start to climb quite significantly in the autumn.

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LG Inform and Age UK – easy access to key data sources

The LGA and Age UK are working collaboratively to determine how the LG Inform software applications and data services (offered by the LGA to local authorities) could be used to benefit a not for profit (NFP) organisation.

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Local contact tracing: Leicester

Leicester never really left lockdown. In late June it had the highest rate of positive cases in the country so just before the re-opening of restaurants, bars and hairdressers on 4 July it was announced the city was to go in reverse.

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Local contact tracing: Newham

Newham launched its contact tracing service at the beginning of September. Environmental health officers have staffed the service, which has been run from Monday to Friday.

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