Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Barnsley Metropolitan Borough Council: Inclusive entry-level positions

Barnsley Council’s ‘inclusive offer’ creates opportunities for young people who need extra support to benefit from work.


Blackburn with Darwen People’s Jury on the Climate Change Crisis

Meeting over 30 hours between September and December 2022, the Jury heard from commentators on the causes and consequences of climate change and elected to hear more on education and communication, housing and transport.

Tackling the fragmentation of the sexual health system

In Derby and Derbyshire, local government, the NHS and voluntary sector organisations have set up a partnership to encourage innovation and new ways of working in sexual health. The approach is helping to tackle some of the problems caused by the fragmentation of the system. 

Using behavioural insights to encourage energy efficiency

A trial delivered through social media ads directed people to information on loft insulation, testing two approaches with varying messages. The trial showed that roof imagery and social norm messaging were most effective at encouraging people to read further information on loft insulation.

London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

Hertfordshire County Council: Budget scrutiny and budgetary constraints

At the budget scrutiny, a task and finish group approach is adopted. Each portfolio is scrutinised by a small group of members over a dedicated period, providing opportunity for focused challenge and questioning.

Bath & North East Somerset Council: A partnership approach to food insecurity

Bath & North East Somerset is a small unitary district with just over 196,000 residents. Rising demand for support such as food banks and debt advice has shown that local people are being affected by the cost of living. The council has taken the approach to work with local trusted organisations to engage with people who have experience of food insecurity.

Cost of living

Camden and Islington’s stop smoking service

Camden and Islington aim to provide a high quality, accessible, evidence-based, outcome-focused and cost-effective stop smoking service to all smokers or tobacco users who live, work, study or have a GP in the two boroughs

Tackling inequalities in Coventry by supporting smokers to quit

Since 2018, Coventry City Council has commissioned an integrated lifestyle service for adults offering support for smoking, weight management, physical inactivity and non-dependent alcohol misuse.

Local and regional action to tackle the harms of smoking in County Durham

Durham County Council and the Tobacco Control Alliance seek to support local smokers to quit while also promoting the conditions that incentivise quitting and prevent smoking uptake.