Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Central Bedfordshire Council a digital social care workforce

Care technology when considered as part of a holistic support offer means it can be used effectively to support people’s independence and positively impact on their lives.

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Increasing uptake of the Healthy Start scheme in Hounslow

In January 2022, the uptake rate of the Healthy Start scheme in Hounslow was 49 per cent After implementing a series of awareness raising and educational interventions, the uptake was 57% in January 2023. Following another year of more targeted promotion of the scheme, the uptake was 71 per cent in 2024.

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Blackpool: Providing dedicated support to sex workers

Blackpool Council has an integrated alcohol, drugs and sexual health support service for all residents known as Horizon and delivered by a partnership of different organisations.

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Bristol: Encouraging the black community to use PrEP

Bristol city council and local NHS have made HIV prevention for people of African or Caribbean heritage a key priority.

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Brighton and Hove: How a PrEP app is helping manage demand

A digital pathway for PrEP has been developed  in Brighton and Hove to allow people to manage their PrEP digitally, reducing the number of appointments they need to attend A community clinic has also been set up and has had great success in engaging seldom-seen groups

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Liverpool: Making it easier to access PrEP

Liverpool’s sexual health service provider Axess has improved access by setting up a PrEP Express service from its three sexual health clinics.

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London: Raising awareness through a multi-media marketing campaign

32 London boroughs started collaborating on HIV prevention marketing campaigns 10 years ago when the Do It London brand was launched by the London HIV Prevention Programme.

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Southwest: Creating a sex positive PrEP message for wider populations

Councils in the south west started looking at ways of increasing equity of access of PrEP in other groups to address this in late 2021.

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Derbyshire: Spreading knowledge far and wide

The integrated sexual health service has created an HIV Pledge for local organisations and individuals to sign up to.

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Bath and North East Somerset Council: Digital Transformation - supporting hospital discharge through a shared referral management system, a partnership between acute care and community services

A digital solution designed to assist a two-way conversation between hospital staff and patients to assist discharge. A simple online referral form helps patients put in place the support they need as they prepare to go home from hospital.  The form focuses on eight areas of need, with priority given to discharge dependent services delivered by third sector partners.  A dashboard view enables ward staff to keep up to date with the progress of referrals and third sector partners are able to work together to deliver a more co-ordinated approach to care.