Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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A mutual delivery model of library services at Devon County Council

Devon County Council has set up an independent staff- and community-owned social enterprise to run the county’s library service.

A new delivery model for Peterborough City Council's library service

In Peterborough, a new delivery model for the city’s library service has reduced its cost by over 20 per cent while increasing public access by 50 per cent.

Efficiency and income generation

Barnsley Museums: Staying safe and engaged - Barnsley Council

Knowing that residents in lockdown would be facing isolation, loneliness and a lack of opportunity to engage in cultural activities, Barnsley Museums sought to continue their programmes in new and innovative ways.

Bradford City Council – planning public library services to meet local needs

In 2013, Bradford Libraries commissioned a review of its library service. This was a major piece of work and involved considerable consultation with library users and non-users and other stakeholders.

Developing First World War centennial commemorations in Staffordshire

Staffordshire’s Great War commemorations are bringing the momentous events of this period to life through events, exhibitions and activities.

Digital Bootcamp: Building skills to enable local sporting and activity groups to get more people active

The digital bootcamp supported over 20 organisations to build on their digital marketing and business skills, which in turn helped them to connect to their members and communities, develop their digital business and access guidance and funding.

Dorset Council Libraries: Toddler Time and Talk

Libraries across Dorset host a range of early years programmes such as Rhyme Times, Library Gets Lively and Story Times to support early language development and a love of books and reading. Following a Rhyme Time session at Portland Library, staff identified a need to develop their sessions in response to the requirements of some of their families; in the main the isolation of some parents who found it difficult to break into established groups, or who were new to the area and had not developed relationships with other parents.

How St Helens Library Service positively impacts on speech, language and communication outcomes for children

St Helens Library Service works in partnership across the Council and beyond to ensure children and young people have a positive start in life, through the provision of quality books and activities that strengthen speech, language and communication.

Leeds City Council and Reception Reading Stars

Reception Reading Stars is a reading activity to help foster a love of books and reading targeted at parents/carers of children about to enter reception class in September.

Libraries of Sanctuary: Changing perceptions of refugees in Southampton

This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study forms part of the Culture Hub.