Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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South Cambridgeshire District Council: Visit South Cambs website

South Cambridgeshire District Council formed the Business Support and Development team in summer 2020 to provide essential services and impact economic growth across the district. One of their first tasks was to assist in the distribution of government grants throughout the pandemic. The focus progressed to how the council could further help businesses as we emerged from the pandemic, which led to the development and launch of the Visit South Cambs website.

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Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

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Royal Borough of Windsor and Maidenhead’s ‘Rediscover your royal borough’ campaign

Not sounding like a council, and user-generated content, were the hallmarks of this successful campaign. Louisa Dean, head of communications at the Royal Borough of Windsor & Maidenhead, explains how the council encouraged people to return to local high streets and attractions to support the post-pandemic economy.

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Reigate & Banstead Borough Council: Live Local, Work Local

Reigate and Banstead Borough Council developed a bespoke website for local residents to showcase local employers, promote local opportunities and the benefits of living and working locally. They also customised an existing product for schools, providing careers advice with details of key local industries and employers.

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Southend-on-Sea Borough Council: Improving outcomes for 18-25s

Rubicon Regeneration were commissioned as part of the LGA’s Economic Growth Advisers programme to support Southend-on-Sea Borough Council to improve outcomes for 18-25s in Southend-on-Sea.

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Colchester Borough Council: Fostering Colchester's economic recovery from COVID-19

Building on a culture of partnership working, Colchester Borough Council has intensified existing partnerships and networks to facilitate the area’s recovery from the pandemic.

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Understanding the challenges facing Tamworth town centre

As part of the LGA's economic growth advisers support offer, Didobi and Rise Associates were commissioned to support Tamworth Borough Council in overcoming challenges to make the environment more conducive to investment and lay the foundations for transformative change of their high street.

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Stevenage: a transforming town

Stevenage Town Centre is being transformed. A £1bn regeneration programme, being led by the council, is delivering a mixed-use town centre reflecting the aspirations of its people and businesses and addressing the need for change as town centres continue to evolve. The legacy of Stevenage as the UK’s first New Town and its pioneering spirit is reflected within the programme.

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Stockton Waterfront Development

Stockton town centre is modern, successful and vibrant with impressive public spaces on a High Street with a rich heritage. Its riverside should be a focal point with accessible, flexible space for the Borough’s world-class events programme all year round. Building on the asset of the River Tees, Stockton Waterfront will provide a high quality setting for a modern town centre with a distinct sense of place that also safeguards sustainable traditional retail.

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Telling the story of Lowestoft

In 2018, East Suffolk Council took part in a placemaking programme to understand the public perception of Lowestoft and the priorities of businesses, stakeholders, and the community, and to tell the ‘story’ of Lowestoft through identifying the qualities that make the place.

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