Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
- All -
Filter by support type
- All -
Your search returned 69 results

Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 

Digitalisation

A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

Adur and Worthing Councils reviving their town centres

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.

Building an advanced digital infrastructure

Tameside has adopted a ‘thin layer model’ approach which sews together digital infrastructure assets across the city, more rapidly deploying fibre than via traditional methods.

Digitalisation

Buy Local - North Yorkshire County Council

Buy Local is a new local business directory developed to be easy to register on and use for businesses and customers alike.

Capitalising on council assets: How Colchester is competing via ultrafast broadband

Colchester Borough Council has utilised its own CCTV network to deploy a fibre broadband network across its city centre for less than 10% of the cost of installing it from scratch.

Construction Skills Fund - Hampshire County Council

In 2019-20, Hampshire County Council’s Construction Skills Fund project trained over 1000 people in one year, and used its Employment and Skills Plans to get people into work with best social value for Hampshire residents.

Cornwall Council: creating Digital Cornwall

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Efficiency and income generation

Creating talented town teams in Pembrokeshire

This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns. 

Dealing with empty shops: Basildon Council

Basildon Council have formally adopted a Town Centre Regeneration Strategy which sets out plans for the future of the new town’s retail core.