Case studies

An exploration of how various stakeholders worked together to improve performance, strengthen relationships and help transform the Torbay health and care system.

Ipswich and East Suffolk’s Reactive Emergency Assessment Community Team (REACT) is a rapid and multidisciplinary response team created to integrate existing admission avoidance services and stop crisis admissions.

Kent County Council's health and wellbeing support offer to the care sector in response to COVID-19

In recognition that staff on the frontline, responding to COVID, faced challenges around uncertainty, working arrangements and personal anxiety, Adult Care Services set out a Wellbeing Plan that complemented the council-wide offer and aimed to support this unique workforce through the difficult period.

Wolverhampton City Council wanted to draw on behavioural science methodology and insights across their response to the pandemic. They found there is a need to balance the practical (what’s feasible) whilst drawing on principles and insights which can increase the impact of their work.

The aim of the community centred programme is to increase the take-up of COVID testing and vaccine offer across Bradford in areas with low acceptance rates.

Creating a rapid segmentation tool to target communications.

The London Borough of Havering has adopted a systematic approach to encourage vaccine take-up.

Gloucestershire Fire and Rescue Service (GFRS) which is part of Gloucestershire County Council, set up two fire stations as vaccination centres with crews responsible for setting up the clinics each morning, helping to vaccinate nearly 2,500 people a day.

Oldham council is working closely with communities leaders and key partners to address vaccine hesitancy amongst its ethnic minority population.