Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Suffolk’s communications response to CQC pilot

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

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Citizen Checkers – lived experience leadership across Cornwall

This case study outlines how people with a learning disability and autistic people are employed to review health and care services across Cornwall. It also highlights work commssioned by Cornwall Council.

Inclusion Gloucestershire quality checking experts by experience

This case study outlines how autistic people and people who have a learning disability, a physical disability or mental health needs, are employed to review services across Gloucestershire.

Discharge planning

How 'S', an autistic man living in Cornwall was discharged from hospital and supported to live an independent life.

Lincolnshire: Let’s embrace the ratings system

Lincolnshire County Council was the first council to go through a pilot CQC assessment. The council's Executive Director for Adult Care and Community Wellbeing Glen Garrod said he was motivated to put Lincolnshire forward because he believes it is time for social care departments to open themselves up to a system of inspection with ratings.

Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Birmingham: We were the perfect test bed for CQC

As the second biggest city in the country, Birmingham City Council's Corporate Director for Adult Social Care Professor Graeme Betts thought it would be the perfect testing ground for the new Care Quality Commission (CQC) assurance process.

North Lincolnshire: We should see it as an opportunity

The Care Quality Commission (CQC) assurance regime should be seen as an opportunity for council adult social care, says North Lincolnshire Director of Adults and Health, Karen Pavey.

Suffolk: There was a huge amount of work involved

Suffolk County Council was a late addition to the pilot scheme when the call came in early summer Director of Adult and Community Services Georgia Chimbani put her hand up. “We thought why not, we are always striving to improve and this seemed a good way to test ourselves.”

Safe Soulmates: a friendship organisation for adults who have additional needs

Safe Soulmates is a friendship organisation for adults who have additional needs including autistic adults and adults with a learning disability.  It runs social events and can support individuals to form romantic relationships if there is a mutual connection. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

View allAdult social care articles