Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Your search returned 30 results

'My Neighbourhood’ – delivering innovative locality-based services addressing residents and their social needs

Improving the quality of life of residents within specific neighbourhoods in the Harrogate District.

Adopt a garden - Tower Hamlets

This has been inspiring communities and encouraging people to take responsibility for their environment since 2012. Residents and local businesses are responsible for the care and maintenance of the gardens created, resulting in a 43%  reduction in the number of cleansing requests received for fly-tipping, graffiti, fly-posting and dirty streets. 

Armed Forces Covenant Implementation - City of York

The Integrated Referral Model (IRM) identifies benefits of asking the armed forces question to recipients of adult social care.  This provides identification of the armed forces community and provision of data.   It enables financial savings, provides better social outcomes and compliance with the AF Covenant and Care Act.

Babies of the Borough – using behavioural insights to reduce anti-social behaviour

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

Efficiency and income generation

Birmingham City Council: moving from 19 providers to one integrated service

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

Buckinghamshire County Council: Digitally transforming two public services around customer needs

Digitally transforming two public services around customer needs.

Digitalisation

Community engagement in South Somerset

With Rina Singh, Deputy Chief Executive, South Somerset District Council.

Demand management - Case studies - Coventry City Council: Meeting resourcing challenges by managing demand over the longer term

In 2011 Coventry City Council worked with users of special educational needs transport to manage demand, this was one of the earliest and well-known local government examples.

Demand management

Empowering communities in South Somerset

South Somerset District Council has a history of successful community engagement and has achieved national recognition through the Beacon Scheme.

Empowering councils to make a difference – general power of competence: annex case studies

This annex to the paper ‘Empowering Councils to make a difference’ shows in detail how some councils that were interviewed for that paper are using the General Power of Competence.