Case studies

The Gorton Hub provides a one-stop-shop for residents to access a range of health and social care services, employment support and more.

Greater Manchester Combined Authority (GMCA) has been seeking to add value to the work of its 10 member councils by leading a whole system response to the cost of living pressures. This includes data gathering, sharing information, and practical advice for particular groups of residents..

Halton Health Hub allows local residents to arrange appointments for their ophthalmic, audiology and dietetics needs.

Hertfordshire’s strategic approach has been to maintain and strengthen the cross-council, cross-service, multi-partner approach that proved effective during COVID-19, and has been refined and built on for cost of living support.

Surrey County Council commits to improving accessibility for their Deaf community and advancing their equality, diversity, and inclusivity (EDI) agenda by providing ongoing British Sign Language (BSL) translated video content by Involve Interpreter.

Lancashire County Council's Equalities and Cohesion team has designed a toolkit to help officers to consider the equality implications of prioritised activities and set actions to narrow the gaps between different groups of people.

The North of Tyne Combined Authority (NTCA) was established in 2018 with a new, directly elected mayor in May 2019. Set up to support an inclusive economy in the region, the mayor has been keen to engage with all communities and in particular understand the barriers to job participation in the region.

Leeds City Council has added a new breakthrough priority on cost of living to its ‘Best City Ambition’ (the overall vision for the future of Leeds), recognising that partners need to work together to harness the capacity and capability in the city.

Cornwall Council Cornwall Council’s approach to community action has focused on its programme of devolution to parish and town councils, and using that learning now to foster partnerships with a wider range of community groups to improve health and wellbeing.

The London Borough of Barking and Dagenham made proactive calls to residents at summons stage for council tax arrears to see if they could set up a payment plan or needed support in February 2021. This increased the numbers of payment plans set up and residents appreciated the approach.