Case studies

In 2011 Coventry City Council worked with users of special educational needs transport to manage demand, this was one of the earliest and well-known local government examples.

How your communities are the answer to your budget problem.

West Suffolk's approach to supporting families and communities puts residents and elected councillors at the heart of making positive change. The approach identifies connectors - well connected, active local people – who can contribute to local solutions for the community.

This has been inspiring communities and encouraging people to take responsibility for their environment since 2012. Residents and local businesses are responsible for the care and maintenance of the gardens created, resulting in a 43%  reduction in the number of cleansing requests received for fly-tipping, graffiti, fly-posting and dirty streets. 

Melton Borough Council's Me and My Learning Programme (M&ML) helps people to develop skills, reduce debt and become healthier.

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

The Integrated Referral Model (IRM) identifies benefits of asking the armed forces question to recipients of adult social care.  This provides identification of the armed forces community and provision of data.   It enables financial savings, provides better social outcomes and compliance with the AF Covenant and Care Act.

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

Improving the quality of life of residents within specific neighbourhoods in the Harrogate District.