New ways of working in local government

An overview of some the key considerations of developing a hybrid working organisation, and information about a series of round table events to help us to develop a hybrid working model for local government to use.


The COVID-19 pandemic is going to have a long-lasting effect on so many aspects of our lives. Without doubt, that includes the workplace.

Councils are now reflecting on what worked well, what lessons can we learn, and what should we keep doing differently and are developing new ways of working, including hybrid working.

Our New Ways of Working programme will provide councils with insight, tools and resources to support improvement across the sector.

Additional resources

Hybrid working: 11 things to think about

Embracing more remote and hybrid working will mean changing working cultures, systems and behaviours. Read our hybrid working key considerations for managing this transition in your workplace. 

Hybrid working roundtable feedback

The LGA Workforce team held a series of roundtable events during April and May 2021. Read the feedback from those discussions

Employment Law and hybrid working 

For councils thinking about the employment law implications of hybrid working models on contracts and terms and conditions. Our May Advisory Bulletin (691) has some early insight.

Blog June 2021: Hybrid working will be the new normal . . . sort of

Read Head of Workforce Naomi Cooke’s blog about what councils told us at our recent round table events on hybrid working.

Blog February 2020: Do you have a ‘Martini’ approach to smart working?

Naomi Cooke, Head of Workforce, explores what is needed for local government to truly get the benefits from smart working.

Blog August: Smarter working

Naomi Cooke, Head of Workforce, talks about smarter working - challenging what we think we know about work and how it gets done in our organisations.

What digital skills do we need in local government video

Andy Watterson, Digital Economy Fellow, British Chamber of Commerce, talks about what digital skills are needed in local government.

Working in a digital council video

Watch our working in a digital council video to discover how the increasing digitisation and automation in the transformation of our services is affecting the very nature of what it means to work for a council, and see if robots really are stealing our jobs.