Health complaints advocacy providers

The table below gives contact details of all the providers of health complaints advocacy for each upper tier local authority. If you require more information about health complaints advocacy, please contact the provider for your area.


 

Local authority NHS advocacy provider Telephone Email contact
North East - 12 Local authorities
Northumberland ICAN – Independent Complaints Advocacy Northumberland 03332 408 468 info@healthwatchnorthumberland.co.uk
Newcastle Carers Federation 0808 802 3000 info@carersfederation.co.uk
North Tyneside Carers Federation 0808 802 3000 info@carersfederation.co.uk
Gateshead Carers Federation 0808 802 3000 info@carersfederation.co.uk
South Tyneside Carers Federation 0808 802 3000 info@carersfederation.co.uk
Durham Carers Federation 0808 802 3000 info@carersfederation.co.uk
Sunderland Carers Federation 0808 802 3000 info@carersfederation.co.uk
Redcar & Cleveland Carers Federation 0808 802 3000 info@carersfederation.co.uk
Hartlepool Carers Federation 0808 802 3000 info@carersfederation.co.uk
Stockton Carers Federation 0808 802 3000 info@carersfederation.co.uk
Darlington Carers Federation 0808 802 3000 info@carersfederation.co.uk
Middlesbrough Carers Federation 0808 802 3000 info@carersfederation.co.uk
Yorkshire & Humber - 15 Local Authorities
East Riding & Yorkshire Carers Federation 0808 802 3000 info@carersfederation.co.uk
Hull Cloverleaf 0300 012 0421 helpwithnhscomplaintshull@cloverleaf-advocacy.co.uk
helpwithnhscomplaintskingstonuponhull@cloverleaf-advocacy.co.uk
North Lincolnshire Carers Federation 0808 802 3000 info@carersfederation.co.uk
North East Lincolnshire Carers Federation 0808 802 3000 info@carersfederation.co.uk
North Yorkshire Cloverleaf 0300 012 4212 helpwithnhscomplaintsnorthyorks@cloverleaf-advocacy.co.uk
York York Advocacy 01904 414357 office@yorkadvocacy.org.uk
Doncaster Carers Federation 0808 802 3000 info@carersfederation.co.uk
Barnsley Dial 01226 240273 diailbarnsley.org.uk
Rotherham Healthwatch Rotherham 01709 717130 info@healthwatchrotherham.org.uk
Sheffield VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Wakefield VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Leeds Advonet 0113 244 0606 office@advonet.org.uk
Bradford Bradford & Airedale MHA Group And Choice Advocacy 01274 770 118 bamhag.org.uk/contact
Kirklees Kirklees Law Centre 01924 439829 nhscomplaints@kirklees.lc.org.uk
Calderdale Calderdale CAB 01422 842848 www.citizensadvice.org.uk
North West Local Authorities – 23
Cumbria People first Independent Advocacy 03003 038037 admin@peoplefirstcumbria.co.uk
Lancashire N-Compass North West Ltd. 01253 362140 advocacy@ncompassnorthwest.co.uk
Blackpool Empowerment (formerly Blackpool Advocacy) 0300 323 2100 admin@empowermentcharity.org.uk
Blackburn with Darwen Carers Federation 0808 802 3000 info@carersfederation.co.uk
Bolton Carers Federation 0808 802 3000 info@carersfederation.co.uk
Bury Carers Federation 0808 802 3000 info@carersfederation.co.uk
Oldham Carers Federation 0808 802 3000 info@carersfederation.co.uk
Rochdale Carers Federation 0808 802 3000 info@carersfederation.co.uk
Tameside Healthwatch Tameside 0161 667 2526 NHSComplaints@healthwatchtameside.co.uk
Manchester Carers Federation 0808 802 3000 info@carersfederation.co.uk
Salford Carers Federation 0808 802 3000 info@carersfederation.co.uk
Trafford Carers Federation 0808 802 3000 info@carersfederation.co.uk
Wigan Carers Federation 0808 802 3000 info@carersfederation.co.uk
St. Helen's Carers Federation 0808 802 3000 info@carersfederation.co.uk
Halton Carers Federation 0808 802 3000 info@carersfederation.co.uk
Knowsley Carers Federation 0808 802 3000 info@carersfederation.co.uk
Sefton Carers Federation 0808 802 3000 info@carersfederation.co.uk
Liverpool Carers Federation 0808 802 3000 info@carersfederation.co.uk
Wirral Carers Federation 0808 802 3000 info@carersfederation.co.uk
Warrington Carers Federation 0808 802 3000 info@carersfederation.co.uk
Cheshire West & Chester Carers Federation 0808 802 3000 info@carersfederation.co.uk
Cheshire East Carers Federation 0808 802 3000 info@carersfederation.co.uk
Stockport Stockport Total Advocacy Trust 0161 989 0029 info@stockportadvocacy.co.uk
Midlands – 24 Local Authorities
Staffordshire Engaging Communities Staffordshire 01785 224819 contactus@escstaff.co.uk
Stoke POhWER 0300 456 2370 pohwer@pohwer.net
Shropshire POhWER 0300 456 2370 pohwer@pohwer.net
Telford & the Wrekin POhWER 0300 456 2370 pohwer@pohwer.net
Herefordshire POhWER 0300 456 2370 pohwer@pohwer.net
Sandwell POhWER 0300 456 2370 pohwer@pohwer.net
Dudley POhWER 0300 456 2370 pohwer@pohwer.net
Solihull Independent Advocacy 0247 6697443 office@independentadvocacy.org
Birmingham VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Coventry Healthwatch Coventry 024 7625 2011 info@healthwatchcoventry.co.uk
Warwickshire POhWER 0300 456 2370 pohwer@pohwer.net
Derbyshire POhWER 0300 456 2370 pohwer@pohwer.net
Derby City POhWER 0300 456 2370 pohwer@pohwer.net
Nottinghamshire POhWER 0300 456 2370 pohwer@pohwer.net
Nottingham City POhWER 0300 456 2370 pohwer@pohwer.net
Leicestershire POhWER 0300 456 2370 pohwer@pohwer.net
Rutland POhWER 0300 456 2370 pohwer@pohwer.net
Leicester City POhWER 0300 456 2370 pohwer@pohwer.net
Milton Keynes POhWER 0300 456 2370 pohwer@pohwer.net
Lincolnshire POhWER 0300 456 2370 pohwer@pohwer.net
Northamptonshire VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Worcestershire Onside Advocacy 0844 248 9248 info@onside-advocacy.org.uk
Wolverhampton Onevoice 0190 2810 016 mail@1voice.org.uk
Walsall VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
East of England Local authorities - 11
Cambridgeshire POhWER 0300 456 2370 pohwer@pohwer.net
Norfolk POhWER 0300 456 2370 pohwer@pohwer.net
Essex seAp 0300 3435736 info@seap.org.uk
Thurrock POhWER 0300 456 2370 pohwer@pohwer.net
Central Bedfordshire POhWER 0300 456 2370 pohwer@pohwer.net
Bedford Borough POhWER 0300 456 2370 pohwer@pohwer.net
Luton POhWER 0300 456 2370 pohwer@pohwer.net
Hertfordshire POhWER 0300 456 2370 pohwer@pohwer.net
Peterborough POhWER 0300 456 2370 pohwer@pohwer.net
Suffolk VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Southend-on-Sea Southend Association of Voluntary Services & CAB 01702 356067 publicity@savs-southend.co.uk
London Local authorities - 33
Havering MIND 020 7510 1081 havering.advocacy@mithn.org.uk
Redbridge POhWER 0203 553 5960 pohwer@pohwer.net
Barking & Dagenham POhWER 0203 553 5960 pohwer@pohwer.net
Newham Healthwatch 020 3598 8245 advocacy@healthwatchnewham.co.uk
Tower Hamlets POhWER 0300 456 2370 pohwer@pohwer.net
Hackney POhWER 0203 553 5960 pohwer@pohwer.net
Camden POhWER 0300 456 2370 pohwer@pohwer.net
Islington POhWER 0300 456 2370 pohwer@pohwer.net
Haringey POhWER 0203 553 5960 pohwer@pohwer.net
Enfield POhWER 0203 553 5960 pohwer@pohwer.net
Barnet POhWER 0300 330 5454 pohwer@pohwer.net
Brent POhWER 0300 456 2370 pohwer@pohwer.net
City of Westminster POhWER 0300 456 2370 pohwer@pohwer.net
Kensington & Chelsea POhWER 0300 456 2370 pohwer@pohwer.net
Hammersmith & Fulham POhWER 0203 553 5960 pohwer@pohwer.net
Ealing POhWER 0300 456 2370 pohwer@pohwer.net
Hillingdon POhWER 0300 456 2370 pohwer@pohwer.net
Hounslow VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Richmond Cambridge House 0207 358 7007 Richmond@ch1889.org
Kingston POhWER 0203 553 5960 pohwer@pohwer.net
Merton POhWER 0203 553 5960 pohwer@pohwer.net
Wandsworth POhWER 0203 553 5960 pohwer@pohwer.net
Croydon VoiceAbility 0300 330 5454 nhscomplaints@voiceability.org
Lambeth POhWER 0300 456 2370 pohwer@pohwer.net
Southwark POhWER 0203 553 5960 pohwer@pohwer.net
Lewisham Healthwatch 020 8690 5012 info@healthwatchlewisham.co.uk
Greenwich POhWER 0203 553 5960 pohwer@pohwer.net
Bromley SeAp 0300 330 5454 referrals@advocacyforall.org.uk
Waltham Forest Healthwatch 0203 078 9990 info@healthwatchwalthamforest.co.uk
City of London POhWER 0300 456 2370 pohwer@pohwer.net
Harrow Harrow Association of Disabled People 020 8861 8876 general@had.org.uk
Sutton Advocacy for All 0345 1812 suttonnhscomplaints@advocacyforall.org.uk.
Bexley Advocacy for All 0345 310 1812 bexleynhscomplaints@advocacyforall.org.uk
South East - 18 Local authorities
Brighton & Hove Impetus 01273 229002 info@impetus-pef.org.uk
East Sussex seAp 0300 3435709 info@seap.org.uk
Portsmouth Healthwatch Portsmouth 0239 3977079 info@healthwatchportsmouth.co.uk
West Sussex CAB 0300 3038 536 icas@westsussexcab.org.uk
Bracknell Forest seAp 0300 3435702 info@seap.org.uk
Buckinghamshire seAp 0300 3435705 info@seap.org.uk
Hampshire Healthwatch Hampshire 01962 440262 www.healthwatchhampshire.co.uk
Isle of Wight seAp 0300 3435712 info@seap.org.uk
Kent seAp 0300 3435714 info@seap.org.uk
Medway POhWER 0300 0031 993 medwayadvocacy@pohwer.net
Oxfordshire seAp 0300 3435718 info@seap.org.uk
Reading Healthwatch Reading 0118 937 2295 info@healthwatchreading.co.uk
Slough seAp 0300 3435723 info@seap.org.uk
Southampton seAp 0300 3435726 info@seap.org.uk
Surrey Healthwatch Surrey 0303 3030023 advocacy@sdpp.org.uk
West Berkshire seAp 0300 3435731 info@seap.org.uk
Windsor & Maidenhead seAp 0300 3435734 info@seap.org.uk
Wokingham seAp 0300 3435735 info@seap.org.uk
South West - 16 Local authorities
North Somerset seAp 0300 3435717 info@seap.org.uk
South Gloucester The Care Forum 0808 808 5252 admin@thecareforum.org.uk
Swindon Healthwatch Swindon 01793 497777 Info@healthwatchswindon.org.uk
Wiltshire seAp 0300 343 5733 info@seap.org.uk
Dorset Dorset Advocacy 0300 343 7000 nhscomplaints@dorsetadvocacy.co.uk
Poole Dorset Advocacy 0300 343 7000 nhscomplaints@dorsetadvocacy.co.uk
Bournemouth Dorset Advocacy 0300 343 7000 nhscomplaints@dorsetadvocacy.co.uk
Isles of Scilly seAp 0300 343 5713 info@seap.org.uk
Cornwall seAp 0300 343 5706 info@seap.org.uk
Plymouth seAp 0300 343 5719 info@seap.org.uk
Devon seAp 0300 343 5707 info@seap.org.uk
Somerset SWAN Advocacy Network 0333 344 7928 somerset@swanadvocacy.org.uk
Bath & North East Somerset seAp 0300 3435700 info@seap.org.uk
Bristol seAp 0300 3435704 info@seap.org.uk
Gloucestershire seAp 0300 3435710 info@seap.org.uk