London Borough of Hackney: Promoting independence in older people

Demand management

The London Borough of Hackney has delivered a major transformation programme to promote independence.

The council has been bold in publishing a clear statement to residents outlining the council's commitment to independence, which was agreed by members. The council has delivered a comprehensive training programme to all staff to gain buy-in to the new model and anticipates savings of £20.6 million over four years.

 

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