Central Bedfordshire Council and Luton Borough Council carried out ethnographic research and captured real life stories that revealed the triggers for reoffending.
The research findings provided a fresh look at offender management from the perspective of the offenders and the agencies that interact with them. It generated insights into how interventions can change the behaviour of reoffenders ensuring they do not reoffend. This is less costly for both society and the state. The key finding was that agencies are not providing adequately aligned services to those offenders who have just been released.