Information and guidance related to communications with residents, stakeholders and staff.
We are working as fast as we can to update this section with useful information for you. Please keep checking back and follow us on Twitter @LGAcomms for the latest updates.
LGA guidance and support
LGA support: COVID-19 communications support and templates
A range of communications templates and examples by the LGA and councils around the country for you to use and adapt. We’ll be updating this on a regular basis and encourage your contributions.
LGA research: resident satisfaction with councils’ response to COVID-19
Official Government information
Other useful information
Buckinghamshire Council and London Borough of Camden have created a prototype allowing isolated people to request support for things such as collecting groceries and prescriptions, and dog walking. The open source code was created in partnership with FutureGov, and is available for other local authorities to use. A blog post has also been created by the Heads of Digital at both local authorities, explaining how to utilise this new system.
FocusGov have made their secure messaging service available for local authorities and other organisations who need to stay in touch with vulnerable people