Retraining health and social care staff

Calderdale Council's ‘Gateway to Care' model has a strong focus on prevention, early intervention and safeguarding, and promotes independence. It has delivered around £1.2 million in savings in each of the last three years and reduced the number of service users who need to undergo full social care assessments. This case study forms part of our demand management, adult social care, resource.

Demand management

The council has used culture change techniques to retrain its health and social care workforce to better identify service users' needs and signpost them to local resources and solutions.

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