Coronavirus (COVID-19) communications support and templates: Resident communications

Communicating with residents and ensuring they receive up to date, accurate and accessible information has never been more important as we work to tackle the spread of COVID-19 in our communities.

Councils communications teams are working round the clock with Leaders, chief executives, partners and public health teams to ensure that as many residents as possible are receiving this information.

In addition to social media, websites and community support hubs, comms teams are utilising their e-newsletters to send daily updates directly to residents.

Here’s how some councils have been keeping their residents up to date: