Coronavirus (COVID-19) communications support and templates: Understanding the role of local government

In recent weeks, it’s become clear that some people don’t understand the role of the council, its employees and how important many of our services are to their lives. There’s been much debate and discussion about who is and who isn’t a key worker, and who should and shouldn’t be out doing their jobs.

Councils across the country have done a great job explaining their role in recent weeks and ensuring residents understand just how much of an impact they can have on their local services continuing to function through the crisis.

Here are a few ways council communications team have been cutting through the noise: