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360 degree feedback for senior leaders

The LGA is extending the 360 Feedback tool to cover senior leaders as well as chief executives.


What is the 360 degree feedback programme? 

The 360-degree feedback for senior leaders is a holistic employee review process. It involves gathering anonymous views and opinions from colleagues, councillors, and direct reports, which is used to give well-rounded and constructive feedback. 

360 feedback benchmarks individuals' perceptions of their skills and behaviours against the perceptions of a selection of colleagues, members and external partners. Surveys are confidential to the individual and conducted on an online platform.

What are the benefits to the 360 degree feedback programme? 

The 360 degree feedback model brings a wealth of benefits to organisations including: 

  • measuring otherwise difficult to quantify factors like team work, communication skills, and leadership
  • give colleagues and teams new potential areas for development. 
  • improve working relationships with stakeholders at all levels
  • allows colleagues to see things differently and address potential blind spots
  • improve self-awareness and encourage better behaviours and demonstration of dealing with difficult situations in an open and honest way. 

The 360 degree model in practice

The model involves the senior leader choosing a combination of colleagues, councillors, customers/partner organisations, and/or managers to offer feedback through an online questionnaire. 

The senior leader participating in the 360 degree feedback model will complete a self-assessment form, prior to any feedback is revealed, which forms part of the wider report. The 360 degree feedback model is completely anonymous, which supports in allowing participants being completely honest in their response. 

This opportunity enables individuals to gain a deeper understanding of themselves and councils an understanding of their staff. 

The LGA will work with you to identify how 360 feedback can be the most impactful in your council and will identify which approach such as by service or top teams is the most appropriate. 

The LGA has already successfully delivered the 360 degree feedback model to councils including: 

  • Tunbridge Wells Council 
  • Cornwall Council 
  • Redbridge Council 
  • Wakefield Council.

Further information

For further information please do get in contact with [email protected] or [email protected]