What makes a good development management (DM) service? What has the biggest impact on delivering a good DM service? What are DM services doing to ensure that they are delivering one?
To answer these questions, in June 2019 we produced 13 case studies from a variety of councils that are tackling head-on the challenges of delivering efficient, high quality development management services under pressure from increased workloads and reduced resources. The case studies include examples of how councils are creating more capacity, plugging skills gaps and getting the whole machine operating more effectively.
We hope they’ll inspire you to develop your own creative and new ways of working that will help improve the efficiency, quality and delivery of your DM service.
Download the fully report below for all case studies, key lessons and conclusions. Alternatively, you can download each case study individually.