Polling on resident satisfaction with councils: February 2018

This report outlines the nineteenth set of results in a series of regular Local Government Association (LGA) public polls on resident satisfaction with local councils, conducted every four months.


Between 8 and 11 February 2018, a representative random sample of 1,001 British adults (aged 18 or over) was polled by telephone.

Our national polling complements councils’ local work by regularly looking at the national picture. Tracking national changes in satisfaction with councils, alongside questions on other related issues about residents’ local areas, can provide valuable information on what is driving resident perceptions and, therefore, what councils can do to serve their local communities better.

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