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Channel shift final evaluation cover image

The Digital Channel Shift Programme: A Final Evaluation

This report presents an evaluation of the Local Government Association (LGA)’s Digital Channel Shift Programme. It summarises the outcomes (financial and non-financial) achieved by the programme, the key messages and lessons learnt, and recommendations for the design of future programmes of support.

Making decisions on the duty to carry out Safeguarding Adults enquiries COVER

Making decisions on the duty to carry out Safeguarding Adults enquiries

The purpose of this framework is to offer support in making decisions about whether or not a reported safeguarding adults concern requires an enquiry under the Section 42 (S42) duty of the Care Act (2014). It offers a framework to support practice, recording and reporting, in order to impact positively on outcomes for people and the level of accountability for those outcomes.

Polling on resident satisfaction with councils: Round 23

Polling on resident satisfaction with councils: June 2019

The twenty third set of results in a series of regular LGA public polls on resident satisfaction with local councils.

Research
homelessness guidance

Procedures for referrals of homeless applicants to another local authority

Referrals are discretionary only. Housing authorities are not required to make inquiries as to whether, for example, an applicant has a local connection with another district and, where they decide to do so, there is no requirement to refer applicants to another authority if the conditions for referral are met. Authorities may have a policy about how they may exercise their discretion.

Employer Standards

Employer Standards impact assessment report

The Standards for employers of public health teams in England set out expectations of good employers who want to enable all their public health staff to work effectively. The Standards were published in 2018 after a wide consultation across the public health system in England and are owned and maintained by the Local Government Association (LGA). This project aimed to evaluate their impact, one year on.

Research
Collaboration and cooperation: sexual and reproductive health commissioning

Collaboration and cooperation: sexual and reproductive health commissioning

Examples of councils that have led the way in commissioning sexual health services.

Public health, prevention and health improvement

Public health, prevention and health improvement

The LGA is working with Public Health England and the Association for Directors of Public Health to deliver sector-led improvement activity for public health, prevention, and early intervention.

SLI19

Sector-led improvement in 2018/19

This paper reports on the progress of the sector’s improvement programme for 2018/19.

Licensing Act 2003 - Councillor’s handbook (England and Wales)

Licensing Act 2003 - Councillor’s handbook (England and Wales)

Licensing makes a fundamental contribution to how our communities develop, live, work and relax. With the right tools, councils can use licensing to significantly improve the chances of businesses and residents moving to an area, whether in the heart of London or in a more rural district.

Approaches to managing the night-time economy

Approaches to managing the night-time economy

A resource for councils looking at ways to strengthen and improve the management of the night-time economy.