Targeted offer of support

The targeted offer of support is provided on a system by system basis as required.


As part of the targeted offer we can provide assistance in the scoping, planning and delivery of a Health and Social Care Peer Review Model of support. The length and scope of the Peer Review will be identified according to the needs of the system but could range from one to four days with a Peer Team of three to seven people.

DToC peer reviews are a constructive, collaborative and supportive process to help health and social care partners locally improve patient flow and reduce delayed transfers of care. It is not an inspection, nor does it award any form of score.  Each peer review is undertaken as a critical friend with no surprises and feedback is given in a challenging but supportive way that includes current strengths and the areas for consideration.

Each DToC peer review is tailored to meet the needs of the client and the size and specialisms of peer teams vary as do the number of days on-site.

If this is of interest please contact your local Care and Health Improvement adviser, local Better Care manager (BCM) or email

We also offer individualised support via DToC peer associates as required for a system or a region. Such support can include diagnostics, action planning, facilitated workshops, and reviews. Again, if interested please contact either your local CHIA, local BCM or email

The joint support offer for managing transfers of care is a partnership made up of the Association of Directors of Adult Social Services (ADASS) , the Better Care Support Team, the Department of Health and Social Care, NHS England and NHS Improvement, and the LGA.