Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

Has taxonomy terms (with depth)

LGA responds to new heat health alert

"Councils are once again urging people to take care, particularly of those who may be more vulnerable to effects of heat. This includes people who may be older or people with heart and respiratory issues."

LGA responds to new heat health alert

London Borough of Southwark: Step-by-Step

Step-by-Step is a Southwark Council initiative to test different approaches to managing debt to the Council – including council tax debt. Where residents volunteer to participate, the Council will immediately suspend all recovery and enforcement action for a period to allow arrangements to be set in place. Under the latest pilots, Step-by-Step also offers debtors access to free, independent debt advice available by phone or online.

Case Study

London Borough of Southwark: Step-by-Step

Cost of living hub

Councils and local partners have delivered remarkable services and support to protect their residents against higher costs, targeting help at those facing the most complex challenges. This hub is designed to share best practice and help councils support their residents through this difficult time.

Cost of living hub

Cost of living: Money and debt

The section explores efforts being made to address financial insecurity and hardship, one of the biggest impacts of the rising cost of living.

Cost of living: Money and debt

Cost of living: Health and wellbeing

This section outlines efforts being made by councils and other organisations to enhance people's health and wellbeing, on which the rising cost of living has impacted.

Cost of living: Health and wellbeing

Performance Management at Bristol City Council

This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.

Case Study

Performance Management at Bristol City Council

London Borough of Southwark: Innovative use of the Household Support Fund

Southwark Council used the Household Support Fund to improve delivery of local welfare including providing direct cash support to help low income households pay rising energy bills, set levels of support based on local welfare data, and create community referral pathways.

Case Study

London Borough of Southwark: Innovative use of the Household Support Fund

London Borough of Lambeth: Streamlining access to financial support

To ensure that residents receive the right support at the right time, Lambeth Council entered into a partnership with Lightning Reach, an award-winning social impact startup, to connect people in financial hardship to a personalised range of support.

Case Study

London Borough of Lambeth: Streamlining access to financial support

London Borough of Barking and Dagenham: Holistic financial guidance and support

Barking and Dagenham Council has led on the creation of a new standalone financial guidance and support website called Barking and Dagenham Money, a focal point for the Council’s communications and support relating to the escalating cost of living crisis.

Case Study

London Borough of Barking and Dagenham: Holistic financial guidance and support