Councils are working hard to deliver good outcomes for tenants and are committed to improving housing conditions for all residents.
Responding to the Housing Ombudsman’s Annual Complaints Review, Cllr Darren Rodwell, Housing spokesperson for the Local Government Association said:
“Councils are working hard to deliver good outcomes for tenants – despite significant financial constraints – and are committed to improving housing conditions for all residents.
“Ultimately, councils do not want to let their tenants down and want to work with them, the Ombudsman and the Regulator of Social Housing to deliver the best possible service.”