Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Birmingham City Council: Food System Strategy 2022-2030

The Birmingham Food System Strategy is the city’s ambitious eight-year approach to creating a bold, sustainable, healthy and thriving food system.

Birmingham City Council: Delivering impact with email

School admissions offer days are among the busiest for the council, with almost 3000 calls received on one day in 2016. With only 18 contact centre staff to answer them, Birmingham City Council needed new ways to provide information to parents.

Birmingham City Council: Community Champion Programme and Community Partners

Communication and Engagement Lead (Test and Trace) at Birmingham City Council (BCC), Kulvinder Naga, outlines the council’s Community Champion Programme.

Birmingham City Council – emboldened to develop a place narrative

‘Be Bold, Be Birmingham’ was the memorable strapline that Birmingham City Council developed to promote its ‘2022 Commonwealth Games Proud Host City’ narrative. This case study explores how the council worked with this theme to promote civic pride and engage with all communities across the city.

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Birmingham City Council - Instagram

Birmingham is the youngest city in Europe with nearly 40 per cent of the population under 25. We wanted try and connect with this demographic and starting an Instagram account was one way we thought we could do this digitally. This case study forms part of our social media strategy resource.

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Beyond fighting fires: The role of the fire and rescue service in improving the public's health

Fire and rescue authorities (FRAs) have a key role to play in ensuring that their communities are safe through responding to emergencies and also through their extensive preventative work

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Beyond Brontës: The Mayor's Screen Diversity Programme

Beyond Brontës was launched in 2019 by Screen Yorkshire and Bradford Metropolitan District Council (MDC). The initiative increases diversity in the screen industries by providing TV and film production training and work placements to young people aged 18 to 30.

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Bettertogether: working with adults who have any disability

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support (BTRS) Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

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Better futures for vulnerable people (Somerset Strategic Housing Group)

Frustrated at the rising numbers of vulnerable people struggling to access homes and support that met their needs, the Somerset Strategic Housing Group (SSHG) decided we needed to crack the problem.

Best start in life: promoting good emotional wellbeing and mental health for children and young people

In this briefing you will find examples of councils that are looking at innovative ways to provide support with a focus on children and families rather than static services, as well as more information about the scale of the problem and what steps can be taken.

View allChildren and young people articles