Case studies

See how NHS Digital has worked with those who receive care, their carers as well as health and social care professionals to understand the social care information needs of older people. This case study forms part of our Design in Social Care Programme. This case study forms part of our Design in Social Care Programme.

Welwyn Hatfield Borough Council's Housing Operations Transformation Programme aimed to deliver a restructure and re-modelling of the Housing Operations Service across five of the six services withing the department.

Brent Council applied to the Design in the Public Sector programme with the desire to make the planning application process in Brent easier and quicker.

Worcestershire County Council’s project focused on providing a digital solution to support their ‘Family Front Door’ initiative.

Kent Homechoice aimed to develop three new online, mobile friendly tools for housing applications and advice.

Telford and Wrekin Council has been revamping its approach to substance misuse in recent years.

West Sussex Council’s substance misuse service has set up a dedicated family team to help ensure the needs of children whose parents are under the care of the team are properly catered for.

An integrated substance misuse service has been set up to work in the community and local prison.

Liverpool City Council has run a dropin service for street drinkers over recent summers, providing substance misuse help alongside other support, such as mental health care and housing support.

A café staffed by substance misuse service users has been created in Oxfordshire to help people recover from their problems.