Case studies

The council and local NHS have identified social prescribing as a key priority in terms of encouraging self care. They are working with the Richmond Group of Charities and local partners to spread social prescribing equitably and sustainably across the county. This forms part of our resource on self care.

In Cheshire, two CCGs and the council have worked together to engage the wider local community in self care by recruiting a network of champions and setting up a Self Care Award to entice employers to get involved. This case study forms part of our self care resource.

When Mayor of London Sadiq Khan announced the opportunity for London boroughs to compete for £1.35m of funding and the prize to be named the very first London Borough of Culture, Waltham Forest had their sights set on success. Lorna Lee, Director of London Borough of Culture 2019, explains how extensive digital campaigning and community engagement won them the title and a gold public service communications award.

The London borough of Camden focused on bringing together information from a range of systems to support frontline workers provide a more effective service to families in need.

East Sussex County Council worked with key partners to reduce the manual handling of data and to target families more effectively through its innovative use of digital technology.

In response to the national Troubled Families Programme, North Somerset Council’s Predicting Early Interventions project aimed to create new digital tools that would analyse family-specific data in the local area.

A single view of a child’s record​​​​​​​As part of its strategic plan, Wigan Council aimed to develop a system which would deliver a single view of a child’s record which is shared across multiple agencies.

Earlier this year, Birmingham’s Commonwealth Games handover and homecoming celebrations gave the world a glimpse of to expect from the city when it hosts the event in 2022. Eleri Roberts, Birmingham City Council’s assistant director of communications, explains how with just four weeks’ notice, the council and its partners engaged residents in Birmingham’s Commonwealth Games story and launched the city onto a global, live stage. Birmingham City Council was awarded a bronze award for this work at the 2018 public service communications excellence awards.

Lancashire County Council wanted to look for a creative and effective ways to help them convert adoption interest into action, winning a bronze public service communications excellence award in the process. Anne Woods, Account Executive, Communications Service tells us how she achieved the award.

The 22 May 2018 marked one year on from the devastating Manchester Arena bombing which killed 22 people and changed countless lives, and the city, forever. Jen Green, director of strategic communications at Manchester City Council, reflects on how Manchester came together to remember those tragic events and honour the city’s powerful community spirit. The Manchester Together memorial programme was awarded a bronze award at the 2018 public service communications excellence awards.