Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Innovation in council housebuilding - Birmingham

Birmingham City Council is the single largest developer of new homes in the city, accounting for nearly a third of all new development.

Innovation and business support - Babergh and Mid Suffolk

The district councils have put significant resource into supporting businesses in their market towns through the development of, and investment in, a virtual high street digital platform.

View allEmployment and skills articles

Information About Me (IAM) Co-design, Essex

The IAM form, a patient held record that can be changed, added to and enhanced as needs change, is an opportunity for patients to consider their own strengths, resources as well as their health and social care needs. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

View allAdult social care articles

Increasing uptake of the Healthy Start scheme in Hounslow

In January 2022, the uptake rate of the Healthy Start scheme in Hounslow was 49 per cent After implementing a series of awareness raising and educational interventions, the uptake was 57% in January 2023. Following another year of more targeted promotion of the scheme, the uptake was 71 per cent in 2024.

View allPublic health articles

Increasing uptake of Assistive Technology (AT) through behavioural insights

The Behavioural Insights Team worked with Knowsley Metropolitan Borough Council (KMBC) to increase the number of people that take up council-provided Assistive Technology (AT) locally.

View all Efficiency and income generation articles

Increasing the take-up of financial and budgeting support by residents in economic hardship

Derbyshire County Council and consultancy The Behaviouralist applied behavioural insights to improving the referral process between the Derbyshire Discretionary Fund (DDF) and support services.

Increasing self-service through e-forms

Wyre Council is engaged in a long-term initiative to encourage residents to use electronic means to contact the council and to self-serve.

View all Digitalisation articles

Increasing fostering capacity through housing solutions

Housing is one of the routes to increase fostering capacity, predominantly by working with existing in-house carers who could offer homes to more children but are restricted by the size / type of home they live in.

View allChildren and young people articles

Increasing delivery of affordable housing in Plymouth

Plymouth City Council commissioned this study to establish whether other councils, which face similar viability challenges, are successfully using additional delivery instruments or mechanisms that could be adopted by them to increase affordable housing delivery.

Increasing children’s resilience to mental health issues

Maldon District Council worked on a prototype project to understand the support requirements for school children transitioning from year 6 to year 7. The aim of the project was to identify children who may be going under the radar with unaddressed mental health concerns and would require support in transitioning from primary to secondary school.

View allChildren and young people articles