Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 97 results

Sheffield City Region: attracting the ‘right kind’ of interest in regional training and skills development support

Sheffield City Region attracted over 100 businesses and 1,000 employees to apply for skills funding with a direct, explicit link to business growth.

View allDevolution articles
View all Communications support articles

Tees Valley Combined Authority: launching the ‘Enjoy Tees Valley’ brand

Tees Valley Combined Authority successfully launched a new destination marketing organisation with a website, tourism service and brand through an innovative and low-cost campaign.

View allDevolution articles
View all Communications support articles

West of England Combined Authority: embracing digital marketing channels to reach citizens

The West of England Combined Authority embraced digital and social media marketing to raise awareness of their ‘Future Bright’ skills service.

View allDevolution articles
View all Communications support articles

West Yorkshire Combined Authority: effective employee engagement to drive improved internal communications

Gauging sentiment and implementing ideas suggested by staff at the West Yorkshire Combined Authority is proving to be an effective way of driving change and improving how the organisation works.

View allDevolution articles
View all Communications support articles

Liverpool City Region: directly engaging with the public to increase awareness of devolution

Liverpool City Region Metro Mayor, Steve Rotheram has been bringing devolution to local residents through direct engagement activities to help inform priorities for the area.

View allDevolution articles
View all Communications support articles

West Midlands Combined Authority: communicating the role of the combined authority

The West Midlands Combined Authority helped raise understanding of the role of the combined authority while meeting the needs of communities.

View allDevolution articles
View all Communications support articles

Herefordshire Council - planning for recovery

​​​​​​​We had just stepped out of emergency response mode when COVID-19 hit. As flooding subsided and COVID-19 spread, Herefordshire Council decided to relocate all staff out of its offices.

View all Communications support articles

Westminster City Council: Using audience segmentation for income generation

Audience analysis has helped Westminster Council to raise £900,000 for vulnerable residents through the Community Contribution campaign.

View all Communications support articles

Hertfordshire County Council - Scam prevention campaign

Hertfordshire County Council’s powerful scam prevention campaign used a single story to highlight a common problem. Their campaign was awarded a bronze award at the 2019 Public Service Communications Excellence Awards.

View all Communications support articles

MindKind Staffordshire

This short case study outlines how the council has combined excellent internal communications with a strong health and wellbeing offer to create an environment where people feel better able to manage their mental health.

View all Communications support articles