Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Herefordshire Council - planning for recovery

​​​​​​​We had just stepped out of emergency response mode when COVID-19 hit. As flooding subsided and COVID-19 spread, Herefordshire Council decided to relocate all staff out of its offices.

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North of Tyne Combined Authority: building a mayoral platform for public engagement

The North of Tyne Combined Authority detail how they helped create opportunities for Mayor Jamie Driscoll to directly engage with his constituents.

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Sheffield City Region: attracting the ‘right kind’ of interest in regional training and skills development support

Sheffield City Region attracted over 100 businesses and 1,000 employees to apply for skills funding with a direct, explicit link to business growth.

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Tees Valley Combined Authority: launching the ‘Enjoy Tees Valley’ brand

Tees Valley Combined Authority successfully launched a new destination marketing organisation with a website, tourism service and brand through an innovative and low-cost campaign.

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West of England Combined Authority: embracing digital marketing channels to reach citizens

The West of England Combined Authority embraced digital and social media marketing to raise awareness of their ‘Future Bright’ skills service.

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West Yorkshire Combined Authority: effective employee engagement to drive improved internal communications

Gauging sentiment and implementing ideas suggested by staff at the West Yorkshire Combined Authority is proving to be an effective way of driving change and improving how the organisation works.

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Liverpool City Region: directly engaging with the public to increase awareness of devolution

Liverpool City Region Metro Mayor, Steve Rotheram has been bringing devolution to local residents through direct engagement activities to help inform priorities for the area.

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West Midlands Combined Authority: communicating the role of the combined authority

The West Midlands Combined Authority helped raise understanding of the role of the combined authority while meeting the needs of communities.

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Hertfordshire comms and engagement approach to surge testing

On Wednesday 10th February, Hertfordshire County Council and other local agencies completed their ‘surge testing’ pilot in the EN10 area of Broxbourne for the new South African variant of COVID-19.

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Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

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