Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Leeds City Council: How integration helps innovation

Leeds has integrated its substance misuse services – and this is helping boost innovation. Support is being moved into GP centres, there is an enhanced family service and a new team to work with those with earlystage alcohol problems.

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Oxfordshire County Council: Segmenting clients to make services more appealing

Oxfordshire’s substance misuse has seen an improvement in performance for clients with alcohol problems after re-organising the way clinics are delivered. The service introduced segmentation – grouping together clinics with similar clients.

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Kent County Council: The benefits of co-designing change

Alcohol services have been changed in east Kent thanks to a co-design process involving staff, service users, local people and stakeholders. It has led to more consistency in services, boosted innovation and improved performance.

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Sandwell Metropolitan Borough Council: Targeting the most problematic drinkers

Sandwell MBC has partnered with Alcohol Change UK to run a project aimed at the most change-resistant drinkers. It targets those who are alcohol dependent, a burden on public service and not engaging with treatment, by surrounding them with support.

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Solihull Metropolitan Borough Council: Creating a 'super' partnership of multiple providers

Six core service partners are working together in Solihull to deliver treatment and support to people with alcohol problems. The Solihull Integrated Substance Misuse Service (SIAS) is led by the local mental health foundation trust in partnership with a range of voluntary sector providers and the council’s social care team.

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Space for Regeneration| Railway Redevelopment & City Centre Transformation for Housing in Plymouth

Region: South West Theme: Regeneration, Housing (in OPE), Land Release Fund (LRF)

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NHS Newcastle Gateshead CCG: Bringing care homes from the periphery in to the system

NHS Newcastle Gateshead clinical commissioning group (CCG), was selected to be part of NHS England New Care Models Care Home Vanguard Programme. One of the initiatives to be introduced was the ‘transfer of care bag’, which sought to improve communication between hospital and care home teams when residents moved between both settings. This example of a local initiative forms part of our managing transfers of care resource.

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East Suffolk simplifies access to revenues and benefits

Improving their self-service portal by joining up separate services and achieve “single sign-on approach”. The aim of the project was to include access to Revs and Bens information through the single sign-on.

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Review of placements team

The Productivity Experts Programme grant funding supported the redesigning of the commissioning of our placement function for Children’s Services and considering future integration with the Adult’s services; as well as developing effective performance management processes and systems, and a quality assurance framework.

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Norfolk County Council: Our council, our voice 2019 staff survey

Norfolk CC implemented a staff engagement survey with an underpinning research base, to understand the unique selling point for working in the public sector. 

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