Case studies

Norfolk CC implemented a staff engagement survey with an underpinning research base, to understand the unique selling point for working in the public sector. 

The story so far Gareth Spooner is employed as staff wellbeing coordinator at Portsmouth City Council in a post that was initially funded jointly by HR and Public Health and has since become part of the HR establishment.

Councils are constantly seeking to deliver efficiencies and boost income, which makes revenue collection a logical area of focus. At Brent, Social Engine was appointed as our productivity expert, and their expertise was used to design and deliver a randomised control trial (RCT) to test application of behavioural insights to the rent arrears recovery process.

With the help of Mind, Oxford City Council set about improving rates of sickness absence related to stress and anxiety by better equipping line mangers and staff to understand and talk about mental health issues at work.

Active Herts is a research led and independently evaluated project which uses evidence-based behaviour change techniques to support inactive adults to increase their physical activity levels.

Public health in Portsmouth is threatened by poor air quality. Across the UK, it is estimated that air pollution contributes to between 28,000 and 36,000 deaths per year.

CURO is a not-for-profit housing and support organisation based in Bath, providing affordable homes and care and support services across the West of England. This example of a local initiative forms part of our managing transfers of care resource.

Wirral has a large number of care homes and had a significant number of non-elective admissions from care home residents. It was a priority to ensure that care was provided in the patient’s place of residence wherever possible, as a non-elective admission can have a detrimental effect on frail older people. This example of a local initiative forms part of our managing transfers of care resource.

To provide an equitable hospital discharge experience for residents whilst improving performance associated to delayed transfers, a bespoke Hospital Discharge Service was established in October 2017, with the use of iBCF monies to expand the council’s ‘discharge team’ located at the hospital where the greater number of admissions historically occurred. This example of a local initiative forms part of our managing transfers of care resource.

With the seven-day working strategy, Hertfordshire aimed to improve the flow from the acute into the community, ensuring discharges are not delayed over the weekend while service users wait for a package of care due to processes outside of the Monday to Friday norm. This example of a local initiative forms part of our managing transfers of care resource.