Case studies

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

Luton introduced an e-bundling system which will deliver significant savings for both the council and the court services in the production, delivery and handling of documents.

Magna Vitae is a specially created charitable trust which runs leisure, culture and health-related services on behalf of East Lindsey District Council.

The projects aim to support residents of East Lindsey who may be experiencing isolation, living in poor health or living with dementia. During lockdown the Trust had to find new ways to continue these projects and ensure some of the district’s most vulnerable residents were supported through the pandemic.

Residents' involvement in the design of a small branch library on the outskirts of Brighton has been an inspiration for the LSP. This case study shows how the council, along with other partners across the city, has developed a city-wide approach to engagement activities.

Vale of White Horse District Council used innovative digital education to communicate and engage with residents in lockdown.

Braintree District Council focused on how to make essential home adaptations for disabled residents that would improve services to customers and reduce costs.

Buckinghamshire County Council has engaged in a range of community action activities, at different scales of investment to enable local priorities to be determined and better met.

The ‘open data’ agenda places a duty on councils to make as much data available to the public as possible, including information on spending, accountability and performance. The London Borough of Redbridge was one of the first councils to adopt this policy.

Councils up and down the country have been training increasing numbers of colleagues to have healthy conversations, whether it’s about excess smoking or drinking but also, particularly about mental health.