Case studies

Finding it all at the YMCA Mendip District Council's family mediation service is provided in partnership with the YMCA. It is funded through the council's housing budget and helps young people at risk of homelessness return to the family home.

Since the contract began in 2015, participation has increased significantly, facilities have been improved and the long-term sustainability of the service is now secure.

When a report of a vulnerable missing person came through to police in Liverpool recently, they turned to Merseyside Fire and Rescue Service (MFRS) to help them in their search.

Firefighters in Merseyside are tackling social and health inequalities in the community by educating people about the benefits of fitness, healthy eating and living a healthy lifestyle.

Merton is part of South West London Health and Care Partnership, which has a commitment to delegate to borough level to ensure local accountability and delivery based on consistency, not uniformity. The partnership published draft health and care plans in March 2019.

The London Borough of Merton has encouraged its Family Nurse Partnership and health visiting service to work closely with local children’s centres. It has seen the number of young parents using the centres rapidly increase. This case study is an example of the work that councils are doing to support young parents.

Oldham Council was the first area in the country to pilot MH:2K, a powerful new model for engaging young people in conversations about mental health in their local area. 

Mid and South Essex residents who are newly diagnosed with depression can be referred to a ‘Wellbeing Calls’ service which provides additional support in the first few weeks after diagnosis. Delivered by two local voluntary sector partners, the service supported almost 700 people in the year 2022/23.

Middlesbrough Council was the first area in the UK to allow a trial to enable the use of private rented E-scooters on its Highway, following changes in legislation.

A Big Lottery funded programme aimed at tackling social isolation has been running in Middlesbrough for the past seven years. It has helped to fund a range of different activities across the borough for the over 50s. To help people access these activities, extra support has been put in place to make it easier for people to get out-and-about by working with public transport providers and businesses to create an age-friendly environment.