Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Space for Regeneration| Railway Redevelopment & City Centre Transformation for Housing in Plymouth

Region: South West Theme: Regeneration, Housing (in OPE), Land Release Fund (LRF)

View allOne Public Estate articles

NHS Newcastle Gateshead CCG: Bringing care homes from the periphery in to the system

NHS Newcastle Gateshead clinical commissioning group (CCG), was selected to be part of NHS England New Care Models Care Home Vanguard Programme. One of the initiatives to be introduced was the ‘transfer of care bag’, which sought to improve communication between hospital and care home teams when residents moved between both settings. This example of a local initiative forms part of our managing transfers of care resource.

View allAdult social care articles

East Suffolk simplifies access to revenues and benefits

Improving their self-service portal by joining up separate services and achieve “single sign-on approach”. The aim of the project was to include access to Revs and Bens information through the single sign-on.

View allWelfare reform articles

Review of placements team

The Productivity Experts Programme grant funding supported the redesigning of the commissioning of our placement function for Children’s Services and considering future integration with the Adult’s services; as well as developing effective performance management processes and systems, and a quality assurance framework.

View all Efficiency and income generation articles

Norfolk County Council: Our council, our voice 2019 staff survey

Norfolk CC implemented a staff engagement survey with an underpinning research base, to understand the unique selling point for working in the public sector. 

View allWorkforce articles

Wellbeing updates and wellbeing champions during COVID-19: Portsmouth City Council​​

The story so far Gareth Spooner is employed as staff wellbeing coordinator at Portsmouth City Council in a post that was initially funded jointly by HR and Public Health and has since become part of the HR establishment.

Applying Behavioural Insights to encourage early payment of rent arrears

Councils are constantly seeking to deliver efficiencies and boost income, which makes revenue collection a logical area of focus. At Brent, Social Engine was appointed as our productivity expert, and their expertise was used to design and deliver a randomised control trial (RCT) to test application of behavioural insights to the rent arrears recovery process.

View all Efficiency and income generation articles

Equipping line managers to support employee mental health at work

With the help of Mind, Oxford City Council set about improving rates of sickness absence related to stress and anxiety by better equipping line mangers and staff to understand and talk about mental health issues at work.

View allWorkforce articles
View all Workforce articles

Active Herts

Active Herts is a research led and independently evaluated project which uses evidence-based behaviour change techniques to support inactive adults to increase their physical activity levels.

View allPublic health articles

Air quality in Portsmouth: using design principles to address air quality

Public health in Portsmouth is threatened by poor air quality. Across the UK, it is estimated that air pollution contributes to between 28,000 and 36,000 deaths per year.

View allPublic health articles