Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 77 results

Oxfordshire County Council: giving service users ‘a sense of purpose’

A café staffed by substance misuse service users has been created in Oxfordshire to help people recover from their problems.

View allPublic health articles
View allCommunity safety articles

Offenders and anti-social behaviour - Central Bedfordshire Council and Luton Borough Council: Reducing reoffending

Central Bedfordshire Council and Luton Borough Council carried out ethnographic research and captured real life stories that revealed the triggers for reoffending.

View allCriminal justice articles
View all Demand management articles

Nottingham Together – Let’s Talk; challenging division and polarisation

In response to rising rates of hate crime, and a desire to make communities more resilient, Nottingham City Council sought to tackle prejudice by equipping people with the skills and confidence to effectively respond to it.

View allCommunity safety articles

Northumberland County Council – A reflection on their journey towards improving the use of data at a multi-agency level

In 2018, Northumberland County Council identified significant gaps in their multi-agency approach to tackling Domestic Abuse and Sexual Violence (DAandSV).

View allCommunity safety articles

Norfolk County Council – A network of 2,000 domestic abuse change champions, “eyes and ears of the community”, to identify and support people experiencing domestic abuse as early as possible

Parental domestic abuse was a prominent feature in approximately one third of families who had a social work assessment. Norfolk recognised that early identification was key to reducing the number of safeguarding concerns and children going into care or receiving child protection plans.

View allCommunity safety articles

Newham Council's youth support offer

Newham council has developed an intensive youth support offer via the Youth Empowerment Service, which provides intensive youth support alongside the multi-agency and advocacy for young people up to age 25 at risk of exploitation and harm.

View allCommunity safety articles

Multi-agency responses to community tensions linked to asylum seeker accommodation

In September 2020 the Home Office agreed to use the disused Napier Barracks in Folkestone to house asylum seekers who had presented in Kent, often having crossed the Channel in dinghies.

View allCommunity safety articles

Modern slavery – bringing a national challenge to a local audience

With official figures estimating that there are at least 13,000 victims of modern slavery in the UK, the issue is a national challenge. Katherine Lloyd, Communications Team Leader (Campaigns and Digital) at Reigate & Banstead Borough Council, explains how the council translated this national picture into a local reality and helped residents to understand that nowhere is immune from the problem.

View allCommunity safety articles

Manchester City Council: Security and licensing

Following the tragic Manchester Arena terror attack in 2017, at which 22 people lost their lives, Manchester City Council proactively took steps to embed the principles of Martyn’s Law within the existing licensing framework to enhance and promote public safety in places and spaces where licensable activities take place in Manchester.

View allCommunity safety articles