Case studies

Oxfordshire worked with Public Health England and NHS Test and Trace to launch its local contact tracing service in mid October. A team of 14 call handlers drawn from Cherwell District Council and the county council provide contact tracing on behalf of all the districts.

A community contact tracing service was launched in Norfolk at the start of September. It is run in partnership between the county council and districts.

Newham launched its contact tracing service at the beginning of September. Environmental health officers have staffed the service, which has been run from Monday to Friday.

From the start of October, Liverpool council went live with a more enhanced version of contact tracing. The national team started passing down cases after 24 hours and Liverpool’s contact tracers were given access to the CTAS recording system.

Leicester never really left lockdown. In late June it had the highest rate of positive cases in the country so just before the re-opening of restaurants, bars and hairdressers on 4 July it was announced the city was to go in reverse.

Hertfordshire is home to nearly 1.2 million people. It has had relatively low rates of infection, but like many areas saw cases start to climb quite significantly in the autumn.

Faced with high rates of infection in the summer, Calderdale developed a local contact tracing service in partnership with and as part of NHS Test and Trace, which went live in the middle of August.

Blackpool’s contact tracing service went live at the start of September after only a few weeks of planning and preparation by the public health team.

Birmingham has its own Test and Trace team, which has a variety of roles from data analysis and complex contact tracing to communications and community engagement. 

Local practice and approaches focused on reducing the use of specialist hospital beds for people with a learning disability and/or autism and enabling people to live good lives in the community.