Case studies

Live Well Kent (LWK) is a county-wide free service to help residents over 17 improve their mental and physical health and wellbeing. Services are provided by an extensive network of community organisations, coordinated by two strategic partners, within a single framework.

This project aims to help families understand the importance of good mental health and offers support where there are concerns or challenges with the parent-infant relationship as a result of for example, a traumatic birth, loss or bereavement, low mood or anxiety.

Managing transfers of care: an example of how a local area is working to implement system change. In Lincolnshire, a number of delays were occurring while waiting for care homes to visit the acute hospital to carry out assessments. Lincolnshire chose to address this through the introduction of a care home trusted assessor role, which would not only enable assessments to be carried out more quickly, but would also help to develop relationships and trust across the system.

Lincolnshire County Council was the first council to go through a pilot CQC assessment. The council's Executive Director for Adult Care and Community Wellbeing Glen Garrod said he was motivated to put Lincolnshire forward because he believes it is time for social care departments to open themselves up to a system of inspection with ratings.

The hospital avoidance response team – HART – service is delivered by members of the Lincolnshire Independent Living Partnership and takes referrals from secondary care discharge hubs, A&E in-reach teams, the ambulance service, primary care and community health providers. This example of a local initiative forms part of our managing transfers of care resource.

The hospital avoidance response team – HART – service is delivered by members of the Lincolnshire Independent Living Partnership and takes referrals from secondary care discharge hubs, A&E in-reach teams, the ambulance service, primary care and community health providers. This example of a local initiative forms part of our managing transfers of care resource.

The NHS and county council in Lincolnshire have worked with partners to use social media and the local press to get the message out there about the importance of self care. It has helped reach thousands of local people. This forms part of our resource on self care.

When Lincolnshire County Council began to map the complex factors that lead to childhood obesity; from food availability and marketing, transport choices and social norms to activity levels and deprivation, the intricate diagram of causal loops was a powerful visual illustration that a whole systems approach was necessary.

Often due to pressures and trouble identifying someone at the home who could carry out assessments, it took up to a week for a home to visit. Lincolnshire introduced a care home trusted assessor role, which would not only enable assessments to be carried out more quickly, but would also help to develop relationships and trust across the system. This example of a local initiative forms part of our managing transfers of care resource.

Lewisham focussed on gathering intelligence about vaccination concerns through a survey sent to residents in January, to help it tailor its messaging and communications.