Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Bespoke support for people with learning disabilities and autistic people: A provider perspective on supporting the discharge of patients with a forensic history

This case study forms part of the publication, Bespoke support for people with learning disabilities and autistic people, an evaluation on the impact consequence for local authorities and councils of delivering bespoke support to autistic people and people with a learning disability, including people who have been detained under the Mental Health Act (or at risk of being detained).

Bedfordshire: From contact tracing to boosting vaccination uptake

The public health team serving Central Bedfordshire, Bedford Borough and Milton Keynes has set up flexible COVID-19 team that has moved seamlessly from local contact tracing to encouraging local residents to get vaccinated against COVID-19.

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Bedford, Central Beds and Milton Keynes: How the Pandemic Has Driven Innovation

Bedford Borough, Central Bedfordshire and the City of Milton Keynes, have introduced new ways of working by embracing digital technologies and other innovations deployed during the pandemic to improve access to all the services provided from STI testing to contraception.

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Bath: Home First/D2A

CURO is a not-for-profit housing and support organisation based in Bath, providing affordable homes and care and support services across the West of England. This example of a local initiative forms part of our managing transfers of care resource.

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Bath and North East Somerset Health and Wellbeing Board

Bath and North East Somerset is one of the three ‘places’ in the Bath and North East Somerset, Swindon and Wiltshire Sustainability and Transformation Partnership (STP), which is working to become an integrated care system. This case study forms part of our integrated care system (ICS) resource.

Bath and North East Somerset Council: Digital Transformation - supporting hospital discharge through a shared referral management system, a partnership between acute care and community services

A digital solution designed to assist a two-way conversation between hospital staff and patients to assist discharge. A simple online referral form helps patients put in place the support they need as they prepare to go home from hospital.  The form focuses on eight areas of need, with priority given to discharge dependent services delivered by third sector partners.  A dashboard view enables ward staff to keep up to date with the progress of referrals and third sector partners are able to work together to deliver a more co-ordinated approach to care.

Basildon Advice Store

The Basildon Advice Store opened in 2019 and is run by Basildon Council. Residents may walk in and use it to access employment-related skills from a range of local providers.

Barnsley: creating a diagnostic hub in new retail and leisure centre

In Barnsley the hospital trust and council have worked together to create a diagnostic unit in the new retail and leisure centre, which has been developed as part of a £200 million regeneration of the town centre.

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Barnsley Metropolitan Borough Council: Developing an attempted suicide follow-up service

The Psychosocial Engagement Team service was developed as a six-month pilot project, where referrals were made by A&E mental health liaison teams into a six to eight week programme focused on problem-solving and support. In six months, 100 referrals were made, with 85 per cent engagement. The pilot has been evaluated and embedded into the mental health pathway. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Barnsley Council: Collaborative working with the voluntary and community sector to improve individual experiences at the end of life

In Barnsley, South Yorkshire, a Macmillan Social Worker is employed by Barnsley Council to sit within the multidisciplinary team of clinical nurse specialists, occupational therapists and dieticians to provide expert support for people in need of complex palliative care and support at end of life. This case study forms part of our end of life care guide for councils. This case study forms part of our end of life care guide for councils.

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