Helping planning services provide excellent performance to all their customers
This section gives you guidance and tips to help you provide excellent performance in Development Management for all your customers. If you are under threat from designation over speed and quality of decision making then PAS can provide you with the necessary support to help you improve. However all Development Management services should be regularly reviewing their performance and challenging themselves to improve the service they provide. This section will help you do that.
In this section:
Planning Performance Agreements (PPAs)
Local planning authorities will be considered to be poor performers where too many applications are dealt with too slowly. In some circumstances and where appropriate, an agreement can be reached with the applicant on what is a reasonable time in which a decision should be made.
Extensions of time agreements
Good practice in the use of extension of time agreements
Avoiding Designation
Support provided by PAS to help you avoid designation
Tips on managing Development Management Performance
12 tips on keeping on top of Development Management performance.