Publications

Do you know what your residents think about your council? Are they happy with the way you run things and how you keep them informed? Find out how you can run more effective resident satisfaction surveys and consultations with your communities with this new resource.

The purpose of this framework is to offer support in making decisions about safeguarding concerns. It offers a framework to support practice, recording and reporting, in order to impact positively on outcomes for people and on the level of accountability for those outcomes.

Leading changes to the way services are developed and delivered.

An evaluation of the Local Government Association's ‘Design Skills for Economic Growth’ Programme 2021/22

In an era of constrained budgets, it is clear making the most of digital technology is essential. It can drive efficiency and deliver value for money in a multitude of ways as well as benefiting the health and wellbeing of individuals.

The use of predictive analytics in local government is still at an early stage, although it is becoming more common. While there are some sophisticated examples of predictive analytics being used across a range of local public services, much of the sector is just starting to consider the opportunities, and risks, of this type of technology.

Enforcement advice for local authorities.

Research Report, May – June 2023: Research Report, May – June 2023: This survey aimed to capture data on the current appetite for virtual meeting options at statutory council meetings and understand the positive and negative effects of returning to in person only council meetings in England.

The report highlights what can be achieved when all parts of the public, voluntary and community sectors work together towards a common goal. 

What we do with our waste has been an environmental issue for generations and a regular front-page news story for the last few years. With the economy struggling and public services facing drastic funding cuts, we need to recognise that waste and recycling are economic issues.