Shared services map

Local government continues to lead the way in the public sector with collaborative service delivery and implementation through shared service arrangements, saving the taxpayer over £1.34bn in cumulative efficiency savings from 626 partnerships. The LGA’s Shared Service Map also benchmarked nearly £200m in efficiency savings during 2018/2019 alone, cementing councils’ reputation as the most efficient part of the public sector.


The map contains information that has been provided directly by councils to the LGA and we have not sought to audit the figures supplied. 

The LGA would like to thank Shared Service Architects for undertaking the data collection exercise on our behalf again for us this year.

How to use the map

There are four easy ways to use the map to assist in the development of your shared service

  1. Categories; you can filter the shared service category you are interested in by clicking on the service delivery icons below the map. Click 'all' to reset the categories. 
  2. Locality; the map is designed to allow you to easily identify shared service projects in your locality.
  3. Contacts; making contact with project leads prior to setting up your project can save time and help you avoid expensive mistakes. Select the relevant arrangement, click on the icon and scroll down to see the project lead’s contact name and email.
  4. Data table; the underpinning data table for the map allows you to look at the in-depth detail of the arrangement and the efficiency savings. It also shows regional summaries of service delivery categories, partnerships and savings.

Visit the Shared Services page for more information.