Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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East Devon District Council: Creating a social resilience dashboard

Poverty prevention and alleviation is a priority for East Devon District Council. The council set up a working panel in 2020 to lead the creation of a poverty strategy and action plan, and then to monitor progress against it. The strategy has five objectives – including to help people on low incomes build financial resilience and reduce indebtedness.

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Devon, Plymouth, Torbay: VCSE Assembly

Devon, Plymouth and Torbay is developing a Voluntary, Community and Social Enterprise (VCSE) Assembly to support the sector and the wider strategic system.

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Designing a park in a day – Snitterfield Parish Council

Snitterfield Parish Council wanted to transform their local playing fields, but with plans costing around £100,000, the project stalled and the community became disengaged. Using seed funding from a county councillor, and working with design experts, the council held an engagement day, inviting residents to come and design the park.

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Demand management - Case studies - Coventry City Council: Meeting resourcing challenges by managing demand over the longer term

In 2011 Coventry City Council worked with users of special educational needs transport to manage demand, this was one of the earliest and well-known local government examples.

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Cross-sector partnerships and use of technology to reduce dependency and intervene earlier

The living independently in later years (LILY) programme began in 2012 with the intention of helping older people access the right level of community-based support at the right times in their lives, to help them avoid triggering an event that will move them into high cost services.

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Cross-organisational working group on councillor safety and "one stop shop" model of support

Hounslow Council have set up a cross-organisational working group with expert representatives to help identify emerging issues and gaps in support and develop solutions that will help to prevent and deal with these issues when they arise.

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Community engagement in South Somerset

With Rina Singh, Deputy Chief Executive, South Somerset District Council.

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Collaboration with police and political parties to embed safety in daily activities

Kirklees Council took a practical approach to dealing with abuse and intimidation of candidates and councillors focusing on engaging more with the police on these issues.

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Co-designing the Paignton and Preston Seafront Masterplan – Torbay Council

Torbay Council needed to construct new sea defences at two beaches. The original design was met with substantial public opposition, demonstrating significant community ‘buy-in’ to the appearance of the seafront. The council decided to pause the project and commission new designs, created using co-design and consultation principles.

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Challenging misinformation through a Community Champions Network of trusted local voices – Staffordshire County Council

During COVID-19, misinformation circulated among communities and there was some distrust of the council. Communities reported feeling disengaged from official sources. Through Community Champions - trusted voices from the community - Staffordshire County Council has built trust and capability within communities and used existing community networks to relay important health information.

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