This report outlines the results of a Local Government Association (LGA) public poll on resident satisfaction with councils’ response to COVID-19. It follows a similar format to the LGA’s regular resident satisfaction polling, which has been conducted every three to four months since 2012.
An online survey is emailed to heads of human resources, or a nominated contact, in councils from England, Wales and Northern Ireland on alternate Wednesdays. The data requested relates to the week ending the preceding Friday.
The Winter Weather Survey 2019 was conducted in October 2019 to gather information about local authorities’ plans and preparations in case of severe weather, to help the LGA’s lobbying of central government and to highlight the scale of authorities’ efforts.