The Local Government Association (LGA) measures resident satisfaction with councils every three to four months. This report presents the results of the twenty-eighth round of polling conducted in February 2021.
In February 2020 the Local Government Association (LGA) conducted a survey of Directors of Environment or equivalent of all councils in England. The purpose of the survey was both to assess what actions councils have already taken to mitigate and/or adapt to climate change and to ask them what policy changes would enable them to do this in future more effectively. At total of 98 responded – a response rate of 29 per cent.
The use of predictive analytics in local government is still at an early stage, although it is becoming more common. While there are some sophisticated examples of predictive analytics being used across a range of local public services, much of the sector is just starting to consider the opportunities, and risks, of this type of technology.
This report presents the findings of a survey used to gather evidence on recent savings and efficiencies made by councils – and the financial pressures they currently face. The survey offers new financial data, not available from other published sources, such as savings and efficiencies derived from digital or data solutions. The main themes of the survey were :
Local councils are responsible for delivering over 800 services ranging from adult social care to environmental health, libraries to trading standards, children’s services to highway maintenance and from public health to planning.
From the beginning of lockdown, it was apparent that COVID-19 would have a significant
impact on the culture, leisure, tourism and sport sectors. To gain a better understanding of
this impact, the Local Government Association (LGA) undertook a series of interviews with
senior council officers for culture and leisure between April and June 2020.